40-Hour General Civil Mediation Training

40-Hour General Civil Mediation Training

Training Description

This 8-day State Court Administrative Office (SCAO) approved training is designed to teach participants the skills necessary to act as mediators in facilitating the resolution of disputes. This training is the first step for any individual who wishes to mediate privately or qualify for the circuit court roster approved list of mediators. Participants will receive a detailed mediation manual and a jump-drive containing reproducible mediation forms. By the end of this training participants will be able to:

  1. Identify the various conflict management styles and how they can be used in dealing with conflict.
  2. Interpret nonverbal communication effectively to understand the messages being conveyed.
  3. Listen effectively using critical active-listening skills.
  4. Define issues, positions, interests, and emotions and explore why they are important in mediation.
  5. Ask effective questions to clarify, identify issues and provide new insight or meanings.
  6. Manage the emotional climate in mediation and manage power imbalances and conditions.
  7. Set the tone, establish ground rules and guidelines for the mediation session.
  8. Build an agenda that identifies and prioritizes the issues to be mediated. 
  9. Guide the parties through the collaborative problem-solving work of negotiation.
  10. Understand the mechanics of writing the settlement agreement and closure of the mediation process.

Fall Dates of Training:

Mondays, Wednesdays, Fridays, and Saturdays

October 14th,16th,18th, 5:00pm-9:00pm

October 19th; 8:30am-5:00pm

October 21st, 23th, 25th, 5:00pm-9:00pm

October 26th; 8:30am -5:00pm

Register Here

Continuing Education Units

  • SHRM Professional Development Credits: 37.5 approved hours
    • OMC is a SHRM Recertification Provider. Mediation training addresses SHRM’s Body of Competency and Knowledge. Read more HERE
  • Social Worker CEUs Available: 37.5 Hours for $115.
    • Provided by Core Learning, Inc., an approved provider with the Michigan Social Work Continuing Education Collaborative.  Approved provider number: MICEC-0067.  For continuing education questions or grievances, please contact Core Learning, Inc. at 248-933-2673 or sappel@corelearninginc.com.
  • State Continuing Education Units available: 37 hours for $25.
    • Provided by Michigan Institute for Educational Management, an approved organization by the Michigan Association of School Administrators (MASA) and the Michigan School Business Officials (MSBO).
  • SCAO Court Roster Requirements 
    • 40 hours of experience, 2  observations & 1 supervised mediation: discounted rate of $811.
    • 2 observations & 1 supervised mediation: discounted rate of $339. Learn more HERE

Registration Information

Participants will receive a detailed mediation manual, jump-drive containing reproducible mediation forms, certificate of attendance, as well as breakfast, lunch and refreshments.


Training Fee: $1,295 per person. Register up to one month in advance and receive $100 off the training fee.


Oakland Mediation Center


Megan Dennis


Any individual


Contact Ashley Turner, Attorney, Education, Volunteer Services SupervisorAturner@mediation-omc.org or 248.338.4280 ext. 211.