Conflict Management Special Education

Conflict Management Special Education

Training Description

When planning for children with special needs, it is crucial that IEP team meetings go well. This highly interactive workshop is designed to impart skills that help the IEP team effectively manage conflict prior to, during and after IEP meetings. By the end of this training, participants will be able to:

  1. Identify the various conflict management styles and how they can be used in dealing with conflict. 
  2. Interpret nonverbal communication effectively to understand the messages being conveyed. 
  3. Listen effectively using the five critical active listening skills. 
  4. Use effective questioning to help clarify, identify issues and provide new insight or meanings. 
  5. Identify which phrases or words can cause a negative reaction and which phrases or words can create a positive reaction. 
  6. Apply preventative strategies that can alleviate issues that arise during the IEP meeting.

Date of Training

Wednesday, February 27th, 2019 from 8:30am – 12:30pm.  REGISTER HERE

Friday, May 10th, 2019 from 1:00am – 5:00pm. REGISTER HERE

Tuesday, August 6th, 2019 from 1:00pm-5:00pm

Monday, October 7th, 2019 from 8:30 am-12:30pm

Participants will receive a detailed participant guide, certificate of attendance as well as breakfast (am workshops only) and refreshments.


FREE for both public and private workshops.
Private professional development workshops are available for groups between 10-20. Contact Megan Dennis at 248.338.4280 ext. 210 to Schedule.

  • Social Worker CEUs: 4.0 hrs available for $15. Please come prepared to provide your license number at registration.
  • State Continuing Educational Clock Hours (SCECH): 3.0 hrs available for $25.


Oakland Mediation Center


Megan Dennis


This training is ideal for any school staff person working in special education or parent involved in the IEP process.


Contact Ashley Turner at or 248.338.4280 ext. 211