Charity Burke MaDR, Executive Director
Charity Burke is OMC’s Executive Director. She holds a Bachelor’s degree in Psychology, with a concentration in Industrial/Organization, and a Master’s degree in Dispute Resolution, a Master’s in Nonprofit Leadership & Management, is an approved mediator trainer through the State Court Administrative Office and has a professional background in mediation and business. Charity’s goal is to grow OMC’s programming and reach deeper into our community to create awareness and provide services to everyone. She takes pride in OMC as a non-profit organization providing the critical services so that everyone in the community has access to a path of resolution.
email: cburke@mediation-omc.org
ext: 226
Erica Crawford, Mediation Services Team Lead
Erica Crawford joined Oakland Mediation Center in March 2022. Erica serves as the Team Lead for Mediation Services. Erica has Degree in Business Management and since being with OMC has received several certifications in the field of mediation. Erica comes to OMC with 19 years of experience in the corporate legal field, of which 11 of those years were in management. Erica discovered that her passion was to do what she can to help the community at large which is why she changed her career and joined a non-profit organization. Erica has several years of community, mission experience under her belt. She loves the new direction her career has gone in and hopes that she is doing her best to give back!
email: ecrawford@mediation-omc.org
ext: 223
Donika Dedvukaj, Paralegal
Donika Dedvukaj is a current law student with a passion for serving her community. As a first-generation law student, she understands the value of hard work, perseverance, and access to legal resources. She earned her Bachelor’s degree in Political Science from the University of Detroit Mercy and obtained a Legal Studies Certificate before continuing her legal education. Donika is currently pursuing her Juris Doctor at the University of Detroit Mercy School of Law. As a member of the Oakland Mediation Center, she assists individuals and families navigating disputes involving family, probate, and landlord-tenant matters. Prior to joining the Oakland Mediation Center, she gained experience working in a law firm handling family law, criminal law, and estate planning matters. Through her professional experiences, Donika developed a strong interest in family law and helping individuals through challenging transitions in their lives. Outside of her academic and professional pursuits, she enjoys spending time with family and friends and is committed to continually growing as a future attorney.
email: DDedvukaj@mediation-omc.org
ext: 231
Edgar Dulin (EJ), Mediation Specialist
Edgar Dulin (EJ) has been a volunteer mediator with Oakland Mediation Center and the Dayton Mediation Center. EJ earned a Bachelor’s of Electrical Engineering from the University of Detroit, and a Master’s of Science in Electrical Engineering from the University of Dayton. Although his education is on the technical side and he has worked on major weapons systems for the Air Force and new features for Stellantis vehicles, two of his key philosophies are “Service to others is the rent you pay for your room here on earth” and “Try to leave the place a little better than you found it”. By working at a non-profit and helping people resolve their conflicts using the mediation process, he is acting upon his philosophies.
email: edulin@mediation-omc.org
ext: 224
Ashley R. Turner, Director of Legal Services
email: aturner@mediation-omc.org
ext: 221
Kaitlyn LaMango, Data Entry/Administrative Assistant
Kaitlyn is an Administrative Assistant and Data Entry Clerk for Oakland Mediation Center. She has 10 years of experience in customer service and administrative support. She hopes to continue working towards a degree in Instructional Design.
email: klamango@mediation-omc.org
ext: 216
Jennifer Lintol, Education Administrative Assistant
Jennifer Lintol is the Administrative Assistant for Oakland Mediation Center’s Education
Department, providing Adult and Youth Mediation trainings, as well as the local Coordinator
for the Special Education Mediation Services (SEMS) statewide program. She joined OMC
in April 2022 and has since been trained in the Civil, Domestic Relations, and Special
Education Mediation programs. Jennifer has degree in Criminal Justice and has over a
decade of experience working with Youth corrections, diversion and prevention programs.
She enjoys her work with the dedicated and amazing volunteers here at Oakland Mediation
Center, and personally, she looks forward to vacationing at her family’s Up North retreat
and spending time with her daughters.
email: jlintol@mediation-omc.org
ext: 222
Megan McCoy MA, Director of ADR Services
Megan McCoy is the Director of ADR Services at Oakland Mediation Center. Megan earned a BA in English & Sociology from Oakland University and a Master’s Degree in Dispute Resolution from Wayne State University in 2010. Megan’s goal is to reach more people in our communities; to educate & bring awareness about mediation as an option for resolving disputes, with open communication and participant empowerment. Through her time spent working in juvenile corrections and volunteering at OMC and Wayne Mediation Center Megan fell in love with non-profit organizations.
email: mmccoy@mediation-omc.org
ext: 210
Terence Pierson, Administrative Assistant
Terence Pierson is the Administrative Assistant for Oakland Mediation Center, joining the organization in 2025. He serves as a reliable point of contact for clients, ensuring a welcoming and efficient experience. Terence is pursuing a Bachelor’s degree in Computer Science at Oakland University and brings strong technical skills, attention to detail, and a professional, service-focused approach to his role. He is deeply committed to helping families and supporting healthier, stronger communities. Terence is deeply aligned with OMC’s mission “to educate, empower, and build relationships that lead to peaceful resolutions”. With his dedication to service, he is committed to helping families and strengthening communities by supporting the meaningful, accessible conflict-resolution work that lies at the heart of OMC.
email: tpierson@mediation-omc.org
ext: 213
Michael Robinson, Mediation Specialist
Michael Robinson is a Mediation Specialist with the Oakland Mediation Center, joining in January 2026. Michael earned a B.A. in Global Studies as well as in Chinese at Michigan State University, which he followed by completing two years of service with City Year Detroit supporting and coaching elementary, middle, and high school students. Michael earned his Master’s of Arts in International Policy and Development from the Middlebury Institute of International Studies in Monterey, CA, specializing in conflict resolution. Michael spent 6 years working in the peacebuilding sector on global and regional programming aiming to support inclusive peace processes, transparency in funding, and decolonial practices. At OMC, Michael will be supporting mediation and education services, and looks forward to serving the community in the county he grew up in.
email: mrobinson@mediation-omc.org
ext: 212