Conflict Management Special Education

Conflict Management Special Education

Training Description

When planning for children with special needs, it is crucial that IEP team meetings go well. This highly interactive workshop is designed to impart skills that help the IEP team effectively manage conflict prior to, during and after IEP meetings. By the end of this training, participants will be able to:

  1. Identify the various conflict management styles and how they can be used in dealing with conflict. 
  2. Interpret nonverbal communication effectively to understand the messages being conveyed. 
  3. Listen effectively using the five critical active listening skills. 
  4. Use effective questioning to help clarify, identify issues and provide new insight or meanings. 
  5. Identify which phrases or words can cause a negative reaction and which phrases or words can create a positive reaction. 
  6. Apply preventative strategies that can alleviate issues that arise during the IEP meeting.

2022 Training Dates – trainings will be conducted online via Zoom.

Winter Date:  January 27th, 2022 from 8:30 AM – 12:30 PM.

Register Here

Spring Date:  May 13th, 2022 from 1:00 PM – 5:00 PM.

Register Here

Summer Date:  July 25th, 2022 from 8:30 AM – 12:30 PM.

Register Here

Fall Date:  October 5th, 2022 from 1:00 PM – 5:00 PM.

Register Here

Participants will receive a detailed participant guide, certificate of attendance.


FREE for both public and private workshops.
Private professional development workshops are available for groups between 10-20. Contact Megan Dennis at 248.338.4280 ext. 210 to Schedule.


Oakland Mediation Center


Megan Dennis


This training is ideal for any school staff person working in special education or parent involved in the IEP process.


Contact Megan Dennis, Education and Volunteer Services Manager at 248.338.4280 ext. 210 or .