Conflict Management Special Education Training Description When planning for children with special needs, it is crucial that IEP team meetings go well. This highly interactive workshop is designed to impart skills that help the IEP team effectively manage conflict prior to, during and after IEP meetings. By the end of this training, participants will be able to: Identify the various conflict management styles and how they can be used in dealing with conflict. Interpret nonverbal communication effectively to understand the messages being conveyed. Listen effectively using the five critical active listening skills. Use effective questioning to help clarify, identify issues and provide new insight or meanings. Identify which phrases or words can cause a negative reaction and which phrases or words can create a positive reaction. Apply preventative strategies that can alleviate issues that arise during the IEP meeting. 2021 Training Dates – trainings will be conducted online via Zoom. Winter Date: January 29, 2021 from 8:30 am – 12:00 pm Register Here Spring Date: May 13, 2021 from 1:00 pm – 4:30 pm Register Here Summer Date: July 28, 2021 from 1:00 pm – 4:30 pm Register Here Fall Date: October 18, 2021 from 8:30 am – 12:00 pm Register Here Participants will receive a detailed participant guide, certificate of attendance. Cost FREE for both public and private workshops.Private professional development workshops are available for groups between 10-20. Contact Megan Dennis at 248.338.4280 ext. 210 to Schedule. Location Oakland Mediation Center Trainer Megan Dennis Audience This training is ideal for any school staff person working in special education or parent involved in the IEP process. Questions Contact Megan Dennis, Education and Volunteer Services Manager at 248.338.4280 ext. 210 or firstname.lastname@example.org .